Subprocessors
Last updated on August 11, 2025
This page lists the third-party subprocessors that Pointer uses to provide our services. These subprocessors may process personal data on behalf of Pointer in accordance with our data processing agreements and privacy commitments.
Subprocessor | Purpose | Location(s) |
|---|---|---|
Functional Software, Inc. | Provides error and performance monitoring for server and client-side applications. | US (Iowa) |
PostHog, Inc. | Delivers LLM observability for inputs, outputs, and costs, alongside observability for error traces, traffic, and dashboard session replay data. | US |
Resend, Inc. | Facilitates the sending of transactional emails for security, account, and billing-related communications. | US |
Loops, Inc. | Manages the distribution of marketing and product update emails to customers. | US |
Anthropic, PBC. | Provides Large Language Model (LLM) processing for data input and output. | US |
OpenAI, Inc. and its affiliates, including OpenAI Global, LLC. | Offers LLM processing, a moderation API, and embedding models. | US |
Groq, Inc. | Executes LLM inference utilizing hosted open-source models with high-speed performance. | US |
Cerebras Systems Inc. | Performs LLM inference, similar to Groq, with specialized hardware. | US |
Cohere Inc. | Provides embedding models for semantic text representation. | US (GCP US-Central) |
Stripe, Inc. | Handles all billing and payment processing functionalities. | US |
WorkOS, Inc. | Enables Single Sign-On (SSO) authentication for secure user access. | US |
X.AI Corp. | Conducts LLM inference for advanced AI model processing. | US |
Turbopuffer, Inc. | Manages vector storage and facilitates vector search through content. | US (US West) |
Cloudflare, Inc. | Provides domain nameservers, DDoS and bot scraping protection, and a Content Delivery Network (CDN) for object storage. | US |
Google LLC. | Hosts the frontend and backend infrastructure, processes LLM usage via Gemini models, and manages the database on Cloud SQL. | US (East 1) |
Amazon Web Services, Inc. | Hosts S3 object storage buckets for data retention. | US (East 1) |
Upstash, Inc. | Hosts Redis cache content for improved data retrieval performance. | US |
Data processing agreements
All subprocessors listed above are bound by appropriate data processing agreements that ensure they process personal data only in accordance with Pointer's instructions and applicable data protection laws.
We regularly review our subprocessors and may update this list from time to time. Any changes to this list will be reflected by updating the "Last updated" date at the top of this page.
Questions
If you have any questions about our subprocessors or data processing practices, please contact us at team@pointer.ai.
